Enhanced Warranty Support

Enhanced Warranty Support Plan

If you are considering buying an electric wheelchair or mobility scooter, then you may wish to consider taking out our optional 12 month support plan.

As manufacturers warranties generally do not include calls out and labour charges we would recommend our 12 Month Enhanced Warranty Support Plan which covers the cost of calls out and labour to diagnose faults and fit warranty parts for up to 3 calls out in the first year.  If your product develops a fault we will try to diagnose the problem by telephone to provide the quickest and most cost effective solution, but should you choose the Enhanced Warranty Support Plan we will appoint an engineer to call out and fit the parts under warranty and there would be no charge incurred for call out and labour.  

If you do not wish to use this service, we will either dispatch the parts to you via courier and you can appoint your own engineer or we could offer to arrange a chargeable call out for an engineer to visit.   The Enhanced Warranty Support Plan does not cover the cost of calls out or labour to repair or fit parts not covered under the manufacturers warranty.